HomeChef Connect

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a service, or communicate with us. This may include:

  • Name, email address, phone number.
  • Role (customer or cook).
  • Booking details and preferences.
  • Payment information (processed by a third-party payment processor).
We also collect information automatically when you use our platform, such as IP address, device information, and usage data.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Facilitate bookings and communication between customers and cooks.
  • Process payments.
  • Communicate with you about your account and our services.
  • Personalize your experience.
  • Ensure the security of our platform.

3. Information Sharing

We may share your information:

  • Between customers and cooks as necessary to facilitate a booking (e.g., name, contact details after a booking is confirmed).
  • With third-party service providers who help us operate our platform (e.g., payment processors, hosting services).
  • If required by law or to protect our rights.
  • In connection with a merger, sale, or acquisition of our business.

4. Your Choices

You can access and update your account information through your profile settings. You can also unsubscribe from promotional emails.

5. Data Security

We implement reasonable security measures to protect your information. However, no security system is impenetrable.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last Updated" date.

Last Updated: July 6, 2025